- whether the CQC should be more proactive in following up indicators of potential patient safety lapses, drawing on our research on implementation of Patient Safety Alerts issued by the National Patient Safety Agency (NPSA);
- whether the CQC does enough to regulate openness and transparency, both with respect to promoting the protection and support of whistleblowers, and openness with patients/their relatives when things go wrong;
- whether the CQC engages appropriately with the public; and
- whether the CQC’s remit is too wide.
With these main points in mind we are jumping to Point 8 of the published article:
|"abide by a “Duty of Candour”"|
- and cause harm; listen to, support and protect whistleblowers;
- and implement patient safety alerts by the required deadline.