Panorama goes undercover in two nursing homes and finds evidence of
cruelty and neglect.
Reporter Janice Finch booked into the homes as a
resident and witnessed staff rushed off their feet, leaving the privacy
and dignity of some fellow residents often ignored.
The company, which
has a chain of homes in Cornwall, earns millions from NHS and local
authority placements and has already been told to make improvements.
An
emergency safeguarding plan is now in place after the programme makers
raised their concerns with the Care Quality Commission and other
agencies.
Watch Programme on BBC1 Monday, 21st November 2016 at 8:30pm Panorama.
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