The concept of The Edith Ellen
Foundation was based on seeking the delivery of a great individual personal
care experience every time, from within a nursing and care culture where all
are dedicated to exceptional skills in personal approaches to kindness,
respect, compassion, listening and understanding.
The Edith Ellen Foundation
sought a wide perspective of views on care, and listened to what people were
telling us. We analysed all the relevant Statutory Care Legislation,
Safeguarding Requirements, Guidelines and Reports, and researched a broad
spectrum of documented nursing and care systems here in the UK and overseas.
To be able to bring together a practical support and to provide a positive
legacy for care today and for the future.
The Foundation began to develop
a practical concept that would bring all that was good in care together, and
gradually the emerging format for Holistic Kindness in Care was showing to make
a positive and maintainable difference to the way care was delivered and
received.
Though the Foundation’s Kindness
Audit, it recognised that to have a genuine receipt of Holistic Kindness in
Care, it relies on effective and attentive management and staff teams working
together in trust and relationships that stimulate the same vision and goals
for delivering excellent care. Where the care environment encourages:
·
Leadership that connects, communicates and displays
presence and harmony working alongside staff teams
·
Training, education and development that provides
unrestricted confidence, support and accomplished holistic skills, attitudes
and personal approaches for staff to make a positive difference to people
coping with their surrounding care
·
Support and confidence from a work environment that
is dedicated and open to consistent improvement, responsibility and performance
for staff to develop professionally
·
A healthy and robust respect for valuing,
supporting, engaging and motivating all staff that boost and builds staff moral
and self-satisfaction, and a thoughtful reflection from staff teams on
understanding their caring purpose
·
Beliefs that everyone delivering and receiving care
is special; that care is determined to show a unified commitment to emphatic
understanding and mediation for people’s feelings, and a management leadership
and staff culture that links quality of care to the benefits for all. Through
kindness, respect, compassionate, and unequivocal listening and understanding.
Once the methodical process in
the Kindness Audit truly identified the internal and external barriers that
impact on the delivery of a good care experience every time, the Foundation
went on to establish a practical mechanism that would be instrumental in
providing skills in outstanding care. One which would deliver outcomes of best
practice, and approaches and attitudes that understands and supports peoples
complete holistic care needs through Kindness in Care.
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The Foundation looked towards a
very thoughtful and perceptive review that within standard of nursing and care
services would revitalise care and raise the profile of great care
givers and which offers fresh solutions to improve care outcomes. It is
championing:
·
Nursing and care who endorse a unified leadership
commitment to shared team work dedicated to continually preventing the people
they are there to serve living in any fear or harm from bullying, intimidation
or retribution.
·
Connected and empowered communities working
together to endorse the rights of people’s voices to be heard and who create
equal relationships, everyone’s social inclusion and inspire clear
understanding and alliances between all those involved.
·
A proactive restructuring of services that support
and endorse those caring people who came into caring primarily to dedicate
their lives and commitment to looking after people, and which does not
undervalue quality healthcare staff’s capabilities and professionalism.
·
A culture change towards attitudes that are
trustworthy in their dedication to kindness, and who endorse an unfailing
welcoming, safe, happy and relaxing environment for all those experiencing
nursing and care, at all times.
Thereby the Foundation is
ensuring Holistic Kindness in Care is provided with the highest standard of
value, respect and compassion in every pathway for our elderly, frail and
vulnerable members of our communities, and for their paid care workers.
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